Reference

Open the perman69 legal terms

Our legal page gives you the account terms, privacy request route, cookie controls, and payment-record rules before you join or continue.

Local law appliesPrivacy request routeCookie choicesDANA record contextAccount change steps
perman69 Open the perman69 legal terms
CONTACT PATHS

Contact us about legal requests

Legal requests need a clear trail, so we separate them from ordinary lobby help.

Live chat legal queue Use live chat from your account menu between 09:00 and 01:00 WIB.
Email request trail Email works for privacy, cookie, and account-record requests because it creates a dated message…
WhatsApp account check WhatsApp is used when we need a quick identity check before discussing legal account…
DATA RIGHTS

Manage your legal data choices

Your legal rights work only when the records are clear. We keep account details, device signals, cookie choices, payment references, and support messages in separate categories, then use them for account access…

Account data

We store the name, registered phone, email, login history, and account status you provide during registration or later changes. These records help us confirm ownership before we answer legal requests.

Payment records

DANA, OVO, GoPay, and QRIS references are stored with timestamps, wallet direction, and account ID. We use them to trace disputes, match balances, and respond to lawful record questions.

Cookie choices

Cookies remember login state, language, and session safety choices on your mobile browser. You can clear them through browser settings, but you may need to log in again after clearing.

Login security

We track device type, IP range, failed login attempts, and password changes. If we detect unusual access, we may pause sensitive changes until you confirm ownership through chat or WhatsApp.

Retention window

We keep records only as long as needed for account operation, dispute handling, legal requests, and required checks. Older logs may be archived or removed when they are no longer needed.

Change requests

To correct your name, phone, email, or privacy choice, contact support with the registered details and the change you want. We may ask for a recent payment reference before applying it.

Ask legal questions before joining

Before you open an account, check how the legal terms apply to registration, payments, privacy, cookies, and access. The answers below cover the questions we hear most often from Indonesia customers, including which records we keep and how to contact us when your account details need a lawful change.

Your account is governed by the terms shown on this page, the privacy wording, and any account prompts you accept during registration. Access and eligibility depend on local law and are available only where local law permits.

We keep your registered name, phone, email, login history, device type, account status, and support messages. Payment references from DANA, OVO, GoPay, and QRIS may also be stored for disputes and record checks.

Contact live chat, email, or WhatsApp with your registered phone, email, and the exact detail you want changed. We may ask for a recent payment reference before updating sensitive account fields.

Cookies do not remove your rights, but they help us record login state, language choice, and session safety. You can clear them in your mobile browser, then log in again to continue.

Yes, you can ask support for the account records linked to your registered details. We will confirm ownership first, then explain what can be shared under the terms and applicable local rules.

We match your account ID with the DANA, OVO, GoPay, or QRIS reference, timestamp, and wallet direction. If the record is unclear, we may ask for a screenshot showing the reference only.

We update this page and may show an account prompt before you continue. If the change affects access, privacy, cookies, or payment records, the new wording applies from the stated update point.